Handling of Personally Identifiable Information
LEXCOM JAPAN K.K. (hereafter referred to as “LEXCOM JAPAN K.K.” or “we”) regards the protection of your privacy as an issue of paramount importance. LEXCOM JAPAN K.K. operates the “www.lexcom.co.jp” Web site (hereafter referred to as “this Web site”). This page explains our policy with respect to personally identifiable information, to help you understand how we collect, use, and store your personal information.
1. Use of Personally Identifiable Information
(1) Examples of personally identifiable information to be acquired
We acquire personally identifiable information, including but not limited to name, address, date of birth, gender, telephone number, and e-mail address.
(2) Purposes of use of personally identifiable information
We use your personally identifiable information to the extent necessary to achieve the following purposes of use.
・ Fulfillment of contracts and orders: To process your requests, execute orders, facilitate billing and payment processing, coordinate delivery, and provide necessary updates regarding your transactions.
・ Any other customer services: To respond to your inquiries, provide technical support, resolve disputes, and address any feedback or requests you may have.
2. IP Addresses, Cookies, and Web Beacon
In order to manage this Web site, LEXCOM JAPAN K.K. collects information on the IP address used when the computer that a customer is using connects to the Internet. We only use the IP addresses collected through this Web site to ensure the appropriate, safe management and operation of this Web site’s services. In addition to preventing unauthorized access, the collection of IP addresses enables rapid identification of the cause and restoration of normal operations in the event of a failure of this Web site. We do not use or disclose IP addresses in connection with customers’ personally identifiable information.
While we collect information on how you use this Web site’s services, we preserve the anonymity of individual users in the use or disclosure of this information. However, when we deem it necessary for the protection of this Web site or of its users, we may implement measures by using IP addresses to identify individuals.
LEXCOM JAPAN K.K. uses cookies and Web beacon technologies to trace the route followed by users to access this Web site, to record users’ activities on this Web site, and to assess and improve the design for the benefit of customers.
LEXCOM JAPAN K.K. does not, however, use cookies and Web beacon technologies to record information concerning individual users, and consequently no information on specific users is stored or used. Users have the option of adjusting their browser settings to refuse cookies or alert them when cookies are sent.
3. Provision of Data to Third Parties and Secondary Usage of Data
(1) Provision to third parties
In some cases, depending on the type of service that you request through this Web site, we notify third parties of your personal data to the extent necessary.
Each time that you apply to use such services, LEXCOM JAPAN K.K. notifies you that your personal data will be provided to third parties and requests your permission.
Including the above mentioned cases, we will not disclose your personal data to third parties without your prior consent. However, we may disclose your personal data without your consent when we deem it necessary in emergencies for the protection of human lives, when cooperating with requests based on laws and regulations from public agencies such as judicial institutions or police forces, or in any other situations set forth in Article 27, Paragraph 1 of the Act on the Protection of Personal Information.
(2) Provision to third parties located overseas
In some cases, we notify third parties of your personal data to third parties located in any of the following foreign countries.
・ Argentina
For the personal information protection system in the country, please refer to the information provided via the following link: https://www.argentina.gob.ar/aaip/datospersonales
The recipient implements measures regarding the handling of personal data that are generally equivalent to the standards required of a personal information handling business operator in Japan.
・Brazil
For the personal information protection system in the country, please refer to the information provided via the following link: https://www.argentina.gob.ar/aaip/datospersonales
The recipient implements measures regarding the handling of personal data that are generally equivalent to the standards required of a personal information handling business operator in Japan.
・China
For the personal information protection system in the country, please refer to the information provided by PPC via the following link: https://www.ppc.go.jp/enforcement/infoprovision/laws/offshore_report_china/
The recipient implements measures regarding the handling of personal data that are generally equivalent to the standards required of a personal information handling business operator in Japan.
・France
France, as an EU member state, has been designated by PPC as a country establishing a personal information protection system recognized to have standards equivalent to that of Japan (Adequacy Decision). Therefore, the provision of personal data is treated the same as provision to a domestic business operator.
・Germany
Germany, as an EU member state, has been designated by PPC as a country establishing a personal information protection system recognized to have standards equivalent to that of Japan (Adequacy Decision). Therefore, the provision of personal data is treated the same as provision to a domestic business operator.
・Mexico
For the personal information protection system in the country, please refer to the information provided by PPC via the following link: https://www.ppc.go.jp/enforcement/infoprovision/laws/offshore_report_mexican/
The recipient implements measures regarding the handling of personal data that are generally equivalent to the standards required of a personal information handling business operator in Japan.
・The United Kingdom
The United Kingdom has been designated by PPC as a country establishing a personal information protection system recognized to have standards equivalent to that of Japan (Adequacy Decision). Therefore, the provision of personal data is treated the same as provision to a domestic business operator.
・United States of America
For the personal information protection system in the country, please refer to the information provided by PPC via the following link: https://www.ppc.go.jp/enforcement/infoprovision/laws/offshore_report_america/
The recipient implements measures regarding the handling of personal data that are generally equivalent to the standards required of a personal information handling business operator in Japan.
(3) Secondary usage
In case you are using services and software from our mother company LexCom Informationssysteme GmbH you agree to the privacy policy applicable to the individual software, in particular the following software products:
・ ASA: please see https://legal.lexcom.de/legal/asa-privacy/-/ja/asa-privacy.html
・ ETKA: please see https://legal.lexcom.de/legal/etka-privacy/-/ja/etka-privacy.html
・ partslink24: please see https://legal.lexcom.de/legal/partslink24-privacy/-/ja/partslink24-privacy.html
4. Joint Use of Personal Data
In some cases, we jointly use your personal data as follows:
(1) Items of personal data to be joined used.
Name, Address, Date of birth, Gender, Telephone number, and E-mail address.
(2) Scope of parties to the joint use.
・ SKY Co., Ltd (https://www.skypce.net/company-info)
・ LexCom Informationssysteme GmbH
・ LexCom Information Systems Ltd.
・ LexCom France SARL
・ LexCom (China) Co., Ltd.
・ LAM Service Corp.
・ OiC Optical Imaging Comercial Ltda.
(3) Purpose of use by the parties to the joint use
・ Facilitating business communications, including the coordination of mutual business activities and the initiation of contract negotiations.
(4) Entity responsible for the management of personal data
LEXCOM JAPAN K.K.
Shin-Yokohama Daini Center Bldg., 7F, 3-19-5, Shin-Yokohama, Kohoku-ku, Yokohama 222-0033, Japan
Managing Director, Heiko Haug
5. Management of Personal Data
LEXCOM JAPAN K.K. implements strict data management practices to ensure that personal data provided by you via this Web site is not lost or damaged. Also, we undertake stringent data security measures. Users’ personal data is stored in an environment that can only be accessed by the managers of this Web site. LEXCOM JAPAN K.K. ensures that such data is not leaked to third parties or tampered with by outside parties.
When outsourcing work related to the operation of this Web site and to the use or management of your personal data, LEXCOM JAPAN K.K. carries out rigorous monitoring and management of the commissioned companies’ handling of personal data.
We take the following measures to prevent the leakage, loss, or damage of personal data, and to otherwise ensure the secure management of personal data:
・ Establishment of basic policy
We will take necessary and appropriate measures to prevent the leakage, loss, or damage of personal data and to otherwise ensure the secure management of personal data.
・Organizational security control measures
We have appointed a person responsible for the handling of personal data, clarified the employees who handle personal data and the scope of the personal data handled by such employees, and established a reporting and communication system to report to the responsible person any fact or indication of a violation of applicable laws or internal handling rules. In addition, we conduct periodic self-inspections regarding the status of the handling of personal data.
・ Personnel security control measures
We provide employees with periodic training on matters to be noted in handling personal data and educate employees on the proper handling of personal data.
・ Physical security control measures
In areas where personal data is handled, we control employees’ entry to and exit from such areas and restrict the equipment and other items that may be brought into such areas, and we implement measures to prevent unauthorized persons from viewing personal data. We also take measures to prevent the theft or loss of documents containing personal data and devices that handle personal data.
・Technical security control measures
We implement access controls to limit the scope of the personnel who may handle personal data and the personal data databases, etc. to which they have access, and we have introduced systems to protect personal data from unauthorized access.
6. Contact Information for Inquiries, Requests for Disclosure etc.
If you have any questions or complaints regarding our handling of your personal data, or would like to request the disclosure, correction, suspension of use, deletion of your personal data, please contact us at:
Address: Shin-Yokohama Daini Center Building, 7F, 3-19-5 Shin-Yokohama, Kohoku-ku, Yokohama 222-0033, Japan
Contact Email Address: info.jp@lex-com.net
Please take note that we may charge certain amount of fee when making disclosure etc., considering costs and expenses to be incurred in handling your requests. We would like you to also take note that we may not accept your request in any of the following cases:
(i) if the disclosure etc. is likely to harm the life, body, property, or other rights or interests of the individual concerned or a third party;
(ii) if the disclosure etc. is likely to seriously interfere with appropriate implementation of our business;
(iii) if the disclosure etc. would violate laws or regulations; or
(iv) if we are unable to verify that the request for disclosure etc. has been made by the individual concerned.
7. Your Responsibility
This Web site contains links to third-party web sites. Please check respective policies with regard to the handling of personally identifiable information at those web sites.
You are responsible for your use of this Web site. LEXCOM JAPAN K.K. does not assume any responsibility whatsoever for any damages arising from the use of various types of information that have been obtained by using personally identifiable information from this Web site or third-party web sites that have links in this Web site.
We may review and revise the above policies as we think fit. Notification of all such revisions will be given on this page.